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Any questions? We’re happy to help

FAQs

Can I buy larger quantities of glass bottles and jars?

Our sister company is able to provide pallet quantities. Please contact us and we can advise further.

I can’t find the bottle/jar I’m looking for.

If you can’t find the bottle or jar you are looking for please contact us as not all our products are currently shown online.

Do bottles and jars come with lids?

Bottles and lids/closures are sold seperately. All our glass will have a recommended closures on the product page.

Can I buy spare lids for jars and tops for bottles?

Yes we are also selling spare jars lids and bottle tops just click on the following link (Lids & Closures). If you can’t find the lid you are after please contact us.

Can I join your newsletter?

Yes you can – simply enter your email address in the form at the bottom of every page labelled ‘Sign up for our newsletter’ and click ‘Subscribe’.

How do I store my glass?

Glass should ideally be stored at room temperature.

Before adding hot ingredients to the glass please make sure the glass is stored at room temperature for several hours.

Extra care should be taken when handling hot liquids and hot glass. Please ensure all surfaces are protected accordingly.

Do I need to wash my glass bottle/jars?

Yes the glass bottles and jars should be washed before use, particularly if they are to be used for food products. Just wash them in warm soapy water and then rinse thoroughly.

Do you supply machines?

Yes, if you can’t find what you are looking for then please contact us as we have more available.

Can I order by telephone?

Unfortunately we are only able to accept online orders via this website.

I live outside the UK can I place an order?

Yes, please contact us to place the order.

Are jars suitable for candles?

We do not recommend them for candles.