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Delivery Information

Delivery Charges

Delivery is calculated at the check out on the weight of goods sold.

Despatch & Delivery

If you would like your parcel left in a safe place or with a neighbour please make sure you leave clear instructions when placing your order – however, we cannot guarantee that parcels will always be left as a signature is required on delivery. If you are unavailable, delivery drivers should leave a card for arranging redelivery of your parcel.

We deliver throughout the UK & Ireland. If you wish to have delivery to another country/location please contact us before placing your order.

Orders are despatched daily Monday to Friday.  We aim to despatch orders within 2-3 days of placing your order.

During peak busy periods (Black Friday, Cyber Monday, Promotion Days & Christmas periods) please allow additional days for order despatch & read any site notices regarding despatch times.

All are sent by courier (either FedEx or DHL, depending on your location) and can take 3-5 working days for delivery, following despatch. Parcels sent by courier service require a signature on delivery. Deliveries are made Monday to Friday 8am to 6pm.

Non Deliveries

If no-one is available to accept delivery of your order the courier should leave a card asking you to contact them to arrange another delivery. If the Courier does not receive a response after 3-5 working days the order will be returned to The Bottle Jar Store Company Ltd. If redelivery is requested after this Customers will be required to pay an additional delivery charge.